| GE Profile : JES2251SJ 2.2 cu. ft. Countertop Microwave with Child Lockout and Extra Large Capacity |
GE Profile : JES2251SJ 2.2 cu. ft. Countertop Microwave with Child Lockout and Extra Large Capacity Product By GE Available From 3 Sellers  |
Technical Details
- 2.2 Cu. Ft. Capacity - 1200 Watts (IEC-705 test procedure)
- "Inverter Technology - Delivers constant power, even on low settings such as ""melt"", ""soften"" an
- Sensor cooking controls - Automatically adjust the time and power for exceptional cooking results
- Auto and Time Defrost - Automatically defrosts for a specified amount of time
- Warming Oven - Keeps prepared foods exceptionally warm and fresh
Product Description
GE Profile Countertop Microwave Oven - JES2251SS. 2.2 Cu. Ft. Capacity. Sensor Cooking Controls. Auto And Time Defrost. Child Lock Out. Delay Start. Electronic Touch Controls. Stainless Steel FinishSimilar Products
Customer Reviews
2009-12-07
By S. Kuchta (Comstock Park, MI USA)
We bought this microwave (JES2251SJ02) in Jan. of '07. It works pretty well. I like the "Inverter" defrost capabilities. Recently (Dec. '09) the oven bulb (part# WB36X10302) burnt out. Not a critical problem but a definite pain in the a**. So far my choices in fixing it are:
1) Open it up and poke around trying to fix it myself. Carefully! There's reported to be high voltage capacitors in there that can permanently ruin your day and all your days to come. There is apparently no manual available that will tell you how do do this or what to watch out for.
2) pay for a GE technician to come to the house ($69) and replace the bulb ($12-$20 I think, the GE appointment scheduler doesn't know but I found it online for $11.75) PLUS LABOR.
How much do GE techs charge per hour? GE maint. doesn't know or won't say. How long will it take to complete the job? GE maint. doesn't know or won't say.
Let's estimate that the labor involved takes half an hour to pull the cover off and dismantle the thing enough to get to the bulb and replace it. If the tech charges only $50/hr (probably considerably more) that's a total of $106 (house call + parts + labor). I paid $233 for the thing new. I need to pay almost half the purchase price to fix a burned out bulb 2 yrs later? Time to think about not buying anymore GE appliances.
By S. Kuchta (Comstock Park, MI USA)
We bought this microwave (JES2251SJ02) in Jan. of '07. It works pretty well. I like the "Inverter" defrost capabilities. Recently (Dec. '09) the oven bulb (part# WB36X10302) burnt out. Not a critical problem but a definite pain in the a**. So far my choices in fixing it are:
1) Open it up and poke around trying to fix it myself. Carefully! There's reported to be high voltage capacitors in there that can permanently ruin your day and all your days to come. There is apparently no manual available that will tell you how do do this or what to watch out for.
2) pay for a GE technician to come to the house ($69) and replace the bulb ($12-$20 I think, the GE appointment scheduler doesn't know but I found it online for $11.75) PLUS LABOR.
How much do GE techs charge per hour? GE maint. doesn't know or won't say. How long will it take to complete the job? GE maint. doesn't know or won't say.
Let's estimate that the labor involved takes half an hour to pull the cover off and dismantle the thing enough to get to the bulb and replace it. If the tech charges only $50/hr (probably considerably more) that's a total of $106 (house call + parts + labor). I paid $233 for the thing new. I need to pay almost half the purchase price to fix a burned out bulb 2 yrs later? Time to think about not buying anymore GE appliances.
2009-09-05
By Christopher A. von Simson (Reston, VA)
We got a lemon,
It works, but only for 4 weeks.
Now it shuts off after 1-3 minutes of cooking without warning or beeping or message of any kind: just - off...
Back it goes... Bye bye GE...
By Christopher A. von Simson (Reston, VA)
We got a lemon,
It works, but only for 4 weeks.
Now it shuts off after 1-3 minutes of cooking without warning or beeping or message of any kind: just - off...
Back it goes... Bye bye GE...
2009-09-05
By Susan52 (Austin, TX)
I purchased this microwave in December 2006. On September 9, 2009 it totally went out. My problem seems to be the same as others are describing in these reviews - a problem with the inverter technology or "inverter board." It has poor reliability and a high failure rate. The inverter technology is great while it lasts, but the oven goes out after a couple of years. Since it is past the 1-year warranty, it is my tough luck. I called GE Customer Service to get them to recommend an authorized repair facility in my town. The representative was unbelievably rude - claiming that my only option was for them to send one of their technicians to my house. That was not an acceptable solution because: 1) It was way too expensive for a home visit, and 2) I could not take a day off work (and lose a day's pay) to be there. It would be less expensive to just purchase another microwave.
Needless to say, after this experience, I will never purchase another GE microwave - or any other GE product based on how rude the customer service representative was to me. I thought GE was supposed to be a quality brand? My previous (much less expensive) microwave lasted 15 years - and it wasn't even supposed to be a quality brand (a Sharp). I strongly advise against purchasing this microwave. When you pay that much for an appliance, it should last more than two years. It seems GE is engaging in a very unethical business practice. So many people are experiencing the same problem I did. GE has to know these ovens go out after a couple of years. Then they try to suck you into giving them more money to repair or replace them - and they try to manipulate you into those expensive home service calls. I think we should all boycott GE.
By Susan52 (Austin, TX)
I purchased this microwave in December 2006. On September 9, 2009 it totally went out. My problem seems to be the same as others are describing in these reviews - a problem with the inverter technology or "inverter board." It has poor reliability and a high failure rate. The inverter technology is great while it lasts, but the oven goes out after a couple of years. Since it is past the 1-year warranty, it is my tough luck. I called GE Customer Service to get them to recommend an authorized repair facility in my town. The representative was unbelievably rude - claiming that my only option was for them to send one of their technicians to my house. That was not an acceptable solution because: 1) It was way too expensive for a home visit, and 2) I could not take a day off work (and lose a day's pay) to be there. It would be less expensive to just purchase another microwave.
Needless to say, after this experience, I will never purchase another GE microwave - or any other GE product based on how rude the customer service representative was to me. I thought GE was supposed to be a quality brand? My previous (much less expensive) microwave lasted 15 years - and it wasn't even supposed to be a quality brand (a Sharp). I strongly advise against purchasing this microwave. When you pay that much for an appliance, it should last more than two years. It seems GE is engaging in a very unethical business practice. So many people are experiencing the same problem I did. GE has to know these ovens go out after a couple of years. Then they try to suck you into giving them more money to repair or replace them - and they try to manipulate you into those expensive home service calls. I think we should all boycott GE.
2009-08-23
By R. Burke (twinsburg ohio)
I will never buy anything again without reading Amazon's review. Wish I had READ Walter's review before I lugged this monster home. At least the turn table goes around when it doesn't heat the food. And we do get excitment waiting to see if it is going to shut down or cook the food. Serious note, the top of the microwave gets extremely warm. That can't be a good sign.
By R. Burke (twinsburg ohio)
I will never buy anything again without reading Amazon's review. Wish I had READ Walter's review before I lugged this monster home. At least the turn table goes around when it doesn't heat the food. And we do get excitment waiting to see if it is going to shut down or cook the food. Serious note, the top of the microwave gets extremely warm. That can't be a good sign.
2009-02-08
By Robert J. Osborne
Recently remodeled my kitchen and picked this unit based mostly on looks. I use a microwave mostly for warming up a cup of coffee or the occasional pizza slice (very light use). After owning it for just 45 days, it started smoking and then just cut off it's power while reheating some pasta. Fortunately I was able to return this piece of junk and get a refund. After doing a quick search on the web, I've heard of this exact same problem happening to other unhappy GE customers. One person claimed it started a fire. I have don't know if this is possible, but my GE microwave produced quite a bit of smoke before it turned itself off.
All Reviews
By Robert J. Osborne
Recently remodeled my kitchen and picked this unit based mostly on looks. I use a microwave mostly for warming up a cup of coffee or the occasional pizza slice (very light use). After owning it for just 45 days, it started smoking and then just cut off it's power while reheating some pasta. Fortunately I was able to return this piece of junk and get a refund. After doing a quick search on the web, I've heard of this exact same problem happening to other unhappy GE customers. One person claimed it started a fire. I have don't know if this is possible, but my GE microwave produced quite a bit of smoke before it turned itself off.
All Reviews
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