| Panasonic NN-SN657S 1300-Watt 1-1/5-Cubic-Feet Sensor Microwave Oven, Stainless Steel |
| Panasonic NN-SN657S 1300-Watt 1-1/5-Cubic-Feet Sensor Microwave Oven, Stainless Steel Product By Panasonic Available From 24 Sellers  |
Technical Details
- Measures 15-15/16 by 20-3/8 by 11-7/8-inch; 1-year limited warranty.
- 10 Power levels; keep warm; popcorn key; delay start and timer
- Inverter turbo defrost; 13-1/2-inch turntable for even heating
- 1-Touch sensor cooking; 15 auto-cook menu items
- 1300-Watt microwave oven with 1-1/5-cubic-feet epoxy interior
Product Description
1.2 Cu-Ft, 1300 Watts of High Power, Inverter Technology for faster and even cooking results, Sensor Cook & Reheat, Keep Warm, Popcorn Key, Inverter Turbo Defrost, Quick Minute, 4-digit display, More/Less Control, Stainless SteelSimilar Products
Customer Reviews
2009-12-18
By Greta (Seattle)
Our trusty Sharp Carousel microwave finally bite the dust. We purchased the Panasonic Inverter at Target on a Monday, returned it on Tuesday. The primary reason for the return was that the oven did not have a light when the door was open. The light came on only after START was engaged. I need a light when the door is open! The second problem: The audible signal could not be disabled. I guess we were spoiled by the Sharp and accustomed to its features. We bought another Sharp Carousel and are very pleased with it.
By Greta (Seattle)
Our trusty Sharp Carousel microwave finally bite the dust. We purchased the Panasonic Inverter at Target on a Monday, returned it on Tuesday. The primary reason for the return was that the oven did not have a light when the door was open. The light came on only after START was engaged. I need a light when the door is open! The second problem: The audible signal could not be disabled. I guess we were spoiled by the Sharp and accustomed to its features. We bought another Sharp Carousel and are very pleased with it.
2009-11-28
By A4Q96 (Baltimore, MD USA)
Overall, this Panasonic microwave is at best mediocre. While it has done the job thus far, the confounding # of buttons with unnecessary functions, difficult to operate Power adjustment, and unreadable display are inexcusable from a company that has been making microwaves (and electronics) for a long time.
On the positive side,
1) Looks good - stainless steel front and "metallic" look sides match do not look out of place in a stainless appliance kitchen..
2) With 1300W, it finishes cooking on the early side of given time ranges.
On the negative side,
1) Ridiculous buttons - This thing has buttons for breakfast, lunch, dinner, and beverage. I have tried all these out, and they don't seem to provide much more functionality than entering the time. I'm missing the benefits. Also, the turbo defroster... isn't. My old Sharp and Emerson did a better job defrosting.
2) Unreadable display - you cannot read the readout unless you are looking straight-on at it. Not a show stopper, but a dumb flaw.
3) Power setting - It is very difficult to adjust the power. You have to press the power button multiple times and enter the time, but it is hard to tell if the power is lower than full. After reading the manual, I finally understood. However, even if you can figure it out by the manual, it shouldn't be this hard, and isn't on other microwaves).
4) Fake stainless sides - After a year, the sides are showing some wear and tear. They are painted to look like stainless. At this price point I can somewhat understand, but I wish the fake stainless was more durable.
5) Mediocre cooking - I might be imagining this (because I hate some of the other features), but things come out harder and drier in this microwave than our previous Sharp and even the piece of junk Emerson we had for a few months.
All in all, I won't be sorry to see it go when we remodel our kitchen and get a built-in.
By A4Q96 (Baltimore, MD USA)
Overall, this Panasonic microwave is at best mediocre. While it has done the job thus far, the confounding # of buttons with unnecessary functions, difficult to operate Power adjustment, and unreadable display are inexcusable from a company that has been making microwaves (and electronics) for a long time.
On the positive side,
1) Looks good - stainless steel front and "metallic" look sides match do not look out of place in a stainless appliance kitchen..
2) With 1300W, it finishes cooking on the early side of given time ranges.
On the negative side,
1) Ridiculous buttons - This thing has buttons for breakfast, lunch, dinner, and beverage. I have tried all these out, and they don't seem to provide much more functionality than entering the time. I'm missing the benefits. Also, the turbo defroster... isn't. My old Sharp and Emerson did a better job defrosting.
2) Unreadable display - you cannot read the readout unless you are looking straight-on at it. Not a show stopper, but a dumb flaw.
3) Power setting - It is very difficult to adjust the power. You have to press the power button multiple times and enter the time, but it is hard to tell if the power is lower than full. After reading the manual, I finally understood. However, even if you can figure it out by the manual, it shouldn't be this hard, and isn't on other microwaves).
4) Fake stainless sides - After a year, the sides are showing some wear and tear. They are painted to look like stainless. At this price point I can somewhat understand, but I wish the fake stainless was more durable.
5) Mediocre cooking - I might be imagining this (because I hate some of the other features), but things come out harder and drier in this microwave than our previous Sharp and even the piece of junk Emerson we had for a few months.
All in all, I won't be sorry to see it go when we remodel our kitchen and get a built-in.
2009-10-26
By Terri A. Suddreth (Boone NC)
I have owned this microwave since January 2006 and it is the best I have owned in over 30 years. Maybe I just got a good one. I do agree it has too many buttons on the control panel, but is very easy to use and has been consistant. This unit has been reliable, never burned anything and I would highly recommend it.
By Terri A. Suddreth (Boone NC)
I have owned this microwave since January 2006 and it is the best I have owned in over 30 years. Maybe I just got a good one. I do agree it has too many buttons on the control panel, but is very easy to use and has been consistant. This unit has been reliable, never burned anything and I would highly recommend it.
2009-09-28
By Allezvous (Arkansas, USA)
I bought this microwave on Amazon in November of 2008. The manufacture date inside the door read September of 2008, so when the microwave completely stopped working (not even a power readout) in June of 2009, I hoped that Panasonic would stand behind their product and simply replace it. Boy, was I wrong.
After wading through their website and finally finding a phone number, I called and attempted to reach a human being. What I got was recording after recording until I finally reached a human by selecting the option that I wanted to BUY something. (Evidently you can speak to someone easily if you want to buy a product, but if you need service...good luck trying to reach a representative.) The sales rep transferred me to the service department where I was informed that I must take my unit into one of Panasonic's approved service providers in Little Rock which is over an hour away. I always try to start these calls in a friendly manner--we know that the service reps aren't the ones making policy-but there was no apology for the inconvenience, or even an understanding attitude from this rep. By the time I got off the phone, I swore I'd never buy another Panasonic appliance.
I did take my unit into the service center for repair, where the unit was "repaired" at no cost under the warranty. However, after a second trip to Little Rock to pick up the unit, it ceased to operate AGAIN the first time I attempted to use it. Another maddening encounter with a Panasonic rep (whose supervisor refused to speak with me on the phone when I requested it) left me wondering if we'll see Panasonic going under any time soon. I was told that the responsibility for the microwave now lay with the service company because "they had opened it up". I would need to return the unit to the service company, have the unit checked again, get PROOF from the service company that the unit could not be repaired, and then I (yes I) would need to fax the proof along with my original receipt from Amazon to Panasonic. After that, I was told THEY WOULD PUT A FIELD AGENT ON IT. A fild agent? For a microwave?
Anyway, it appears Panasonic's idea of customer service is to run you around until you decide it's not worth pursuing a replacement from them for their product. Save yourself some trouble, don't buy from Panasonic.
By Allezvous (Arkansas, USA)
I bought this microwave on Amazon in November of 2008. The manufacture date inside the door read September of 2008, so when the microwave completely stopped working (not even a power readout) in June of 2009, I hoped that Panasonic would stand behind their product and simply replace it. Boy, was I wrong.
After wading through their website and finally finding a phone number, I called and attempted to reach a human being. What I got was recording after recording until I finally reached a human by selecting the option that I wanted to BUY something. (Evidently you can speak to someone easily if you want to buy a product, but if you need service...good luck trying to reach a representative.) The sales rep transferred me to the service department where I was informed that I must take my unit into one of Panasonic's approved service providers in Little Rock which is over an hour away. I always try to start these calls in a friendly manner--we know that the service reps aren't the ones making policy-but there was no apology for the inconvenience, or even an understanding attitude from this rep. By the time I got off the phone, I swore I'd never buy another Panasonic appliance.
I did take my unit into the service center for repair, where the unit was "repaired" at no cost under the warranty. However, after a second trip to Little Rock to pick up the unit, it ceased to operate AGAIN the first time I attempted to use it. Another maddening encounter with a Panasonic rep (whose supervisor refused to speak with me on the phone when I requested it) left me wondering if we'll see Panasonic going under any time soon. I was told that the responsibility for the microwave now lay with the service company because "they had opened it up". I would need to return the unit to the service company, have the unit checked again, get PROOF from the service company that the unit could not be repaired, and then I (yes I) would need to fax the proof along with my original receipt from Amazon to Panasonic. After that, I was told THEY WOULD PUT A FIELD AGENT ON IT. A fild agent? For a microwave?
Anyway, it appears Panasonic's idea of customer service is to run you around until you decide it's not worth pursuing a replacement from them for their product. Save yourself some trouble, don't buy from Panasonic.
2009-06-28
By J. May (Williamsburg, VA)
Bought this to replace a very old (25 plus years) emerson that still worked but was underpowered. I was VERY pleased with this microwave and it's features at first. But it has stopped working completely after just a little over a year, and apparently this is a very common thing (check the target reviews for same microwave.) I am disgusted to find that nobody fixes these things so this large hunk of junk goes to the landfill after just a year and I get the pleasure of spending the money to buy yet another one. Since the warranties don't seem to mean squat and consumer support is nil, I guess I will cut my losses and save the environment by going to the online classifieds this time after a used one. :-(
All Reviews
By J. May (Williamsburg, VA)
Bought this to replace a very old (25 plus years) emerson that still worked but was underpowered. I was VERY pleased with this microwave and it's features at first. But it has stopped working completely after just a little over a year, and apparently this is a very common thing (check the target reviews for same microwave.) I am disgusted to find that nobody fixes these things so this large hunk of junk goes to the landfill after just a year and I get the pleasure of spending the money to buy yet another one. Since the warranties don't seem to mean squat and consumer support is nil, I guess I will cut my losses and save the environment by going to the online classifieds this time after a used one. :-(
All Reviews
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